HELP CENTER

General

When will I get my order?
Can I cancel my order?
Can I return my order?
What happens if you don't meet the funding goal?
How much is 1 Swiss Franc (CHF) in EUR, GBP, USD?

Heidi Bonds

What are Heidi Bonds?
Why should I buy Heidi Bonds?
Do I need an account in order to collecting Heidi Bonds?
I made a purchase, but forgot to sign up for an account. Will I still get my Heidi Bonds?
Can I send Heidi Bonds to a friend?
Can I cancel my Heidi Bond investment?

Bonus Rewards

What are Bonus Rewards?
Can I cancel my Bonus Reward purchase?
A Bonus Reward is sold out, can I still get it?
Will there be other Bonus Rewards?
I have a great idea for a Bonus Reward. How can I let you know?

Payment

How can I pay at checkout?
Can I pay by bank transfer?
Can I get a refund?

Shipping

When will you ship my order?
Will I get a tracking number?
Is my shipping insured?

Returns

When will I get my order?
Can I cancel my order?
Can I return my order?

The Movie

When will the movie be released?
I'm an actor. Is the casting still open?
I'm a distributor. Are you selling rights?

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